frequently asked
questions
No matter if you stay at our campground, tiny houses or glamping tents, we’ve compiled a list of FAQs specific to each.
FREQUENTLY ASKED QUESTIONS: CAMPGROUND
What are the check-in and check-out times for the campsites?
Check-in: from 1pm
Check-out: before 12 noon
Individual boom gate codes are allocated to each car at check-in.
What happens if I have a booking and arrive after office hours?
Our office hours are
Monday to Thursday: 9am – 5pm
Friday: 9am – 6pm
Saturday: 9am – 5pm
Sunday: 10am – 4pm
If you arrive outside these office hours and have done the pre-check-in online you will already have your boom gate pass to enter the campground.
If you have not done your online check-in, please give us 24 hrs notice so that we can make other arrangements.
For simplicity, we strongly encourage online check-in before arrival!
Are your campsites powered?
No, none of our campsites are powered as we are an off-grid campground. Our campers harvest solar energy and use generators when needed. Operation hours for generators are 10am – 1pm and 3pm – 5pm. Please also note that only 4-stroke generators are allowed.
Do you allow campfires?
Yes, gathering around a fire is one of our favourite activities at Myall River Camp.
NOTE: We require campers to use a fire pit elevated off the ground. If you don’t have one, we hire them out at the Camp office. Fires can only be lit in accordance with Rural Fire Service Regulations. That means that if a fire ban is in place in our area, fires cannot be lit at Myall River Camp.
Do you have firewood?
Yes, we source local wood and sell bags at the office.
Is it ok to swim in the river?
Myall River Camp has a designated swimming area in front of the sandy beach.
The Myall River is often the colour of dark tea due to the tea tree oils dropped in upstream. This is reputed to be good for skin and hair care.
When taking a dip, guests are cautioned to consider the currents and tides and their own swimming ability. Be aware, the area is not patrolled.
Can I cancel my booking if it rains?
We do not allow bookings to be rescheduled or refunded due to weather conditions. Pls refer to our Terms and Conditions. There is still plenty to do if it’s raining such as:
- Visit the local art and craft galleries in Tea Gardens or the library for some holiday reading.
- Have coffee and cake at one of our cafes in Hawks Nest.
- Play cards, board games or listen to music.
Can I bring my pet(s)?
As part of our operating permit, pets are not permitted. If you are traveling with a pet, please contact the office on 0409 836 828 for a list of local pet minding services.
Is there anything to do in the local area?
Yes – the local area is packed with activities from bushwalking and 4WDing to relaxing on internationally acclaimed beaches. Go to Experiences to see more or visit Barrington Coast to see what’s on in the region.
What if I have additional questions?
We can happily answer any other questions you have through our contact us page.
FREQUENTLY ASKED QUESTIONS: TINY HOUSES
What are the check-in and check-out times for the Tiny Houses?
Check-in: from 3pm
Check-out: before 11am.
Are the Tiny Houses self-catering?
Yes. Bring your own food to cook on the BBQ, 2 burner cooktop or fire pit. A small fridge/freezer has been provided. There are indoor and outdoor dining settings.
We supply salt, pepper, olive oil, tea/coffee/ UHT milk/sugar/biscuits, and drinking water to get you started.
We recommend shopping locally in our nearby townships of Hawks Nest and Tea Gardens. Less than a 10-minute drive, both have supermarkets, bakeries, and other food outlets with a great range of products.
The Tea Gardens Fish Coop is not to be missed for fresh seasonal seafood. If you feel like a break from cooking, nearby dining options abound from waterfront restaurants, cafes, and takeaways to pubs and clubs. Go to Experiences: The Food to see more.
How many Tiny Houses do you have and who are they suitable for?
We have two tiny houses nestled in a corner of the campground embraced by trees. They are available for adults only. No more than two guests are permitted to use each tiny house and its facilities. The pair are off-grid with solar power and composting toilets and cannot support more than two guests.
Two couples or sets of friends may choose to hire the tiny homes at the same time.
Additional tents, caravans, or camper vans are not permitted in the Tiny House precinct.
Parties are prohibited.
Please note the noise curfew of 10pm for the entire campground as noise travels in the bush.
Anyone visiting a tiny house guest for the day from outside the campground must check-in at the office to complete Covid-19 documentation and obtain a boom-gate pass.
What clothing should I bring?
We’re located riverside with our own sandy beach and stunning ocean beaches a short drive away. So swimmers, suncream and hat are a must.
Pack your walking shoes with the National Park and other great walks close-by.
Remember you are holidaying in nature so don’t forget to pack something warm particularly for nights, regardless of the season.
Should nature lovers pack anything extra?
Your camera to snap the beauty of nature (and your co-adventurer/s)
Binoculars for wildlife and bird spotting.
We provide personal insect repellent and mosquito coils. But if you have a preference for repellent, please bring your own.
Remember: Don’t feed or approach wildlife or leave food out. We are holidaying in their habitat.
Can we have an outdoor fire?
Yes, fires are permitted in the fire pits provided, and we provide a bag of firewood for each stay. More firewood bags are available to purchase at reception.
NOTE: Fires can only be lit in accordance with local fire regulations. If in doubt, ask our staff or check the RFS website for fire bans. Fires cannot be lit when windy due to the increased risks. It is also your responsibility to extinguish a fire before leaving it.
Is it ok to swim in the river?
Myall River Camp has a designated swimming area in front of the sandy beach.
The Myall River is often the colour of dark tea due to the tea tree oils dropped in upstream. This is reputed to be good for skin and hair care.
When taking a dip, guests are cautioned to consider the current and tides and their own swimming ability.
Can I charge my phone and use other electrical devices in the Tiny Houses?
We are an off-grid campground and our tiny houses are powered by the sun and gas bottles.
We have no WIFI. The mobile phone reception in the tiny homes area can be patchy, particularly in peak holiday times.
A USB charging port is supplied in the tinies for mobile phone charging (as we suspect you’ll want to take a pic or two).
Our tiny homes are a great place to disconnect from everyday devices so connect with nature instead.
Will my stay be affected by the weather?
Our tiny homes have insulation and are designed for guests to be as comfortable as possible in all weather conditions. Our decks are undercover with BBQ and furniture.
Summer
We take advantage of the breezes, by opening windows to ensure cross ventilation. We also provide a low voltage fan. Remember, the river is also close by.
Winter
Each tiny house has blankets, rugs and hot water bottles (heaters to come). The outdoor fire pit is a favourite winter activity.
If you are particularly sensitive to hot or cold weather, please book according to the seasons. We do not provide refunds due to adverse or inclement weather or other circumstances beyond our control.
Can we play music?
If the sounds of the bush and river aren’t enough, you are welcome to bring your own small portable music device. Please always consider others and remember the noise curfew for the entire Campground is 10pm.
Can I bring my pet(s)?
As part of our operating permit, pets are not permitted. If you are traveling with a pet, please contact the office on 0409 836 828 for a list of local pet minding services.
Is there anything to do in the local area?
Yes – the local area is packed with activities from bushwalking and 4WDing to relaxing on internationally acclaimed beaches. Go to Experiences to see more or visit Barrington Coast to see what’s on in the region.
What if I have additional questions?
We can happily answer any other questions you have through our contact us page.
FREQUENTLY ASKED QUESTIONS: GLAMPING TENTS
What are the check-in and check-out times for Glamping Tents?
Check-in: from 3pm
Check-out: before 11am.
Are the Glamping Tents self-catering?
Yes. Bring your own food to cook on the BBQ, 2 burner cooktop, or fire pit. A small fridge/freezer has been provided. There are indoor and outdoor dining settings.
We supply salt, pepper, olive oil, tea/coffee/ UHT milk/sugar/biscuits, and drinking water to get you started. In addition, we can supply an esky if requested by guests more than a day prior to arrival.
We recommend shopping locally in our nearby townships of Hawks Nest and Tea Gardens. Less than a 10-minute drive, both have supermarkets, bakeries, and other food outlets with a great range of products.
The Tea Gardens Fishermen’s Co-op is not to be missed for fresh seasonal seafood. If you feel like a break from cooking, nearby dining options abound from waterfront restaurants, cafes, and takeaways to pubs and clubs. Go to Experiences: The Food to see more.
How many tents do you have and are they suitable for groups?
Our three beautiful glamping tents can be rented out individually, or together so that your group has the private glamping area for exclusive use. The area is ideal for groups of families and friends to connect in nature.
A group booking can be made to include all three glamping tents (14ppl). Further, the tiny houses can also be added to this group booking (4ppl) with the tiny houses residing in the nearby bushland setting in the wider campground. Please call our friendly staff on 0409 836 828 who can assist you in making a booking to suit your group’s requirements.
Each tent has a different layout and bed configuration.
Koala tent – 6 guests
- Queen four-poster bed
- Queen bed nook
- Single bunk beds.
Kookaburra tent – 4 guests
- Queen four poster bed
- Single bunk bedroom.
Pelican tent – 4 guests
- Queen four poster bed
- King bed nook.
Please note, our tents cannot be used by persons exceeding the guest capacity for each tent. The tents are off-grid with solar power and composting toilets and cannot support more than the specified guests.
Additional tents, caravans, or camper vans are not permitted in the Glamping precinct.
Parties are prohibited.
Please note the noise curfew of 10pm for the entire campground as noise travels in the bush.
Anyone visiting a glamping guest for the day from outside the campground must check-in at the office to complete Covid-19 documentation and obtain a boom-gate pass.
Can we bring children?
Children aged nine years and older are most welcome. The glamping tents are not suitable for younger children due to the layout of the tents, beds, and the proximity to the river. We want you to take this time to relax…
What clothing should I bring?
We’re located riverside with our own sandy beach and stunning ocean beaches a short drive away. So swimmers, suncream and hat are a must.
Pack your walking shoes with the National Park and other great walks close-by.
Remember you are holidaying in nature so don’t forget to pack something warm particularly for nights, regardless of the season.
Should nature lovers pack anything extra?
Your camera to snap the beauty of nature (and your co-adventurer/s)
Binoculars for wildlife and bird spotting.
We provide personal insect repellent and mosquito coils. But if you have a preference for repellent, please bring your own.
Remember: Don’t feed or approach wildlife or leave food out. We are holidaying in their habitat.
Can we have an outdoor fire?
Yes, fires are permitted in the fire pit provided, and we provide a bag of firewood for each stay. More firewood bags are available to purchase at reception.
NOTE: Fires can only be lit in accordance with local fire regulations. If in doubt, ask our staff or check the RFS website for fire bans. Fires cannot be lit when windy due to the increased risks. It is also your responsibility to extinguish a fire before leaving it.
Is it ok to swim in the river?
Myall River Glamping area has a sandy access point.
The Myall River is often the colour of dark tea due to the tea tree oils dropped in upstream. This is reputed to be good for skin and hair care.
When taking a dip, guests are cautioned to consider the current and tides and their own swimming ability.
Can I charge my phone and use other electrical devices in the tents?
We are an off-grid campground and our tents are powered by the sun and gas bottles.
We have no WIFI.
USB charging ports are supplied in the tinies for mobile phone charging (as we suspect you’ll want to take a pic or two).
Each tent has a power board designed to enable personal COMPUTERS ONLY to be charged. Unfortunately, if other appliances are connected to this powerboard (such as hairdryers/hair straighteners) a breaker will be tripped cutting power to the whole tent.
Our tents are a great place to disconnect from everyday devices so connect with nature instead.
Will my stay be affected by the weather?
Our tents have double-layer, all weather canvas insulation and are water-tight. They are designed for guests to be as comfortable as possible in all weather conditions. Our decks are undercover with BBQ and furniture so you can still enjoy being outdoors.
Summer
We take advantage of the wind, by raising and lowering tent flaps to generate air flow. We also provide low voltage fans. All important – the river is only footsteps away.
Winter
Each tent has blankets, rugs and hot water bottles (heaters to come). The outdoor fire pit is a favourite winter activity.
If you are particularly sensitive to hot or cold weather, please book according to the seasons. We do not provide refunds due to adverse or inclement weather or other circumstances beyond our control.
Can we play music?
If the sounds of the bush and river aren’t enough, you are welcome to bring your own small portable music device. Please always consider others and remember the noise curfew for the entire campground is 10pm.
Can I bring my pet(s)?
As part of our operating permit, pets are not permitted. If you are traveling with a pet, please contact the office on 0409 836 828 for a list of local pet minding services.
Is there anything to do in the local area?
Yes – the local area is packed with activities from bushwalking and 4WDing to relaxing on internationally acclaimed beaches. Go to Experiences to see more or visit Barrington Coast to see what’s on in the region.
What if I have additional questions?
We can happily answer any other questions you have through our contact us page.